JobJam

Are you a movie lover with a passion for great customer service? We’re looking for enthusiastic Customer Assistants to join our cinema team in London on a temporary basis during our busy season. As a Customer Assistant, you’ll help create an unforgettable experience for every guest — from welcoming them with a smile, serving snacks and drinks, to making sure each screen is spotless and ready for the next showing. If you enjoy working in a fun, fast-paced environment where no two days are ever the same, this could be the perfect role for you. Key Responsibilities: Greet and assist customers, ensuring they have a smooth and enjoyable cinema experience. Check and scan tickets at entry points. Serve refreshments at the concession stand, handling food, drinks, and cash transactions. Keep auditoriums, foyers, and facilities clean and well-presented at all times. Support the setup and turnaround of screens between films. Work as part of a team to meet performance and service goals. Follow all health & safety, hygiene, and company policies.

Outgoing, friendly, and confident with a passion for film and great service. A strong communicator who enjoys interacting with customers. Works well in a fast-paced, team-oriented environment. Reliable, punctual, and flexible with working hours (including evenings and weekends). Previous experience in hospitality, retail, or customer service is desirable but not essential — full training provided.

Competitive hourly pay (£8.60 – £11.44 per hour). Flexible working hours to suit your schedule. Complimentary cinema tickets and staff discounts (where applicable). A fun and energetic work environment. Opportunity to gain experience in the entertainment industry.